HELP CENTER

HOW EARLY SHOULD I ARRIVE ON THE DAY OF THE EVENT?

We ask that you arrive 15 minutes before your activity start time to make time to read through our pre-climb information

HOW LONG DOES THIS EVENT LAST?

The activities will last a total of 2 hours altogether, but may be faster if participants are all wanting to move on to other activities before the usual amount of time is up on the other activities

IS THERE ANYTHING I NEED TO BRING?

Be aware that you will be climbing up trees with abrasive bark, so comfortable yet practical clothing is recommended. 
Footwear should again be practical, we recommend trainers with some grip underneath to help with the activities. You will be given all relevant PPE, which incorporates a harness and a helmet which must be worn at all times.

WHAT IS THE MINIMUM AGE FOR TREE NINJA ACTIVITIES?

We believe that the minimum age should be 8 years old for Tree Ninja activities, this is to make sure that participants are able to get around each of the activities. Although if you think your child is capable of carrying out the activities, and they are able to fit in the harnesses provided, then they are more than welcome to try!

WHAT IS THE MAXIMUM WEIGHT ALLOWED FOR THE ACTIVITY?

Whilst the kit is rated to hold much more, we test our climbing kits to 150kg before each day, so that is our limit.